Refund Policy

Pro Monthly

The most recent monthly charge is refundable if requested within 7 days of that charge. Earlier charges are not refundable.

Refunding a monthly charge cancels the whole subscription at the same time, including every site on it, so no further charges are made. You can subscribe again at any time.

If your subscription covers more than one site, you can cancel one of them from your billing page and keep the rest. Cancel a site within 7 days of the charge for adding it and that charge is refunded to your card automatically. Otherwise the unused part of the billing period for that site comes off your next invoice as a credit. Cancelling one site doesn’t refund or cancel anything else.

Free Website Audit

The website audit is free. There is nothing to refund.

How to Request a Refund

Reply to any email from us, or use the contact form, and say which charge you mean. No justification is required.

Method and Timing

Refunds are issued to the original payment method. We usually initiate a refund within one business day of the request. Card networks then take a further 5–10 business days for the money to appear on your statement; that part is outside our control.

What a Refund Does to Your Access

A refund ends access to what it refunded. Refunding a monthly Pro charge cancels the subscription, which ends dashboard access with it.

Cancelling without a refund is different and is unchanged: access runs to the end of the period you have paid for, and we keep your history for 90 days in case you come back.

These terms sit alongside our terms and privacy policy.